Pay only for your active customers. Our volume-based pricing scales logarithmically — the more active customers you manage, the lower the price per customer, while your total always reflects real business growth. No per-user fees. No hidden costs.
eCare sits on top of the eAutomate solution and provides full-service IT support and capability management across your entire organisation — giving you the expertise of a dedicated IT department without the overhead of building one.
Most organisations underestimate what it takes to run, maintain, and continuously evolve a sophisticated automation platform. Internal IT teams — however capable — rarely carry the breadth of specialist skills required, and the cost of building that capability in-house is significant.
eCare is Etellect's full-service engagement model. Our team integrates seamlessly with your existing staff and departments, taking complete ownership of the eAutomate platform so your people can focus on what they do best.
An active customer is any person or organisation actively managed within your eAutomate platform — customers, prospects, suppliers, or any entity you run workflows around.
Yes. eAutomate does not charge per user. Every team member in your organisation can access the platform as part of your active customer subscription.
Full RPA engine, AI augmentation, GPT-powered communications, CRM, case management, document intelligence, analytics, 500+ integrations, and unlimited workflows.
Yes. You can increase your active customer volume at any time. Pricing adjusts automatically to the correct logarithmic rate for your new volume level.
Yes — a full 14-day free trial with no credit card required. You get access to the complete platform with your own data from day one.
Yes. For organisations with over 50,000 active customers or specific SLA requirements, contact us for a tailored enterprise agreement.
Our team will help you calculate exactly what you need — and show you precisely how much you'll save versus your current stack.