The world eAutomate was born into: a CRPA engine, eFinance for the books, one contact authenticated into every module. He is not this stack. He is your work mate who runs it for you — API, MCP, and any LLM routed by function.
One record. I'll open every module!
The CRPA engine — Continuous Robotic Process Automation — handles the repetitive, rule-bound work without pausing. Your people are free to build relationships, exercise judgement and drive growth. Every automated step is designed to support the team, not sideline them.
Our AI layer is designed to augment human decision-making, not replace it. It brings the right information to the right person at the right moment — giving your team the insight of a hundred analysts while keeping human judgement firmly in control of what matters most.
Applied Intelligence only works when every part of your business speaks the same language. eAutomate gives your people, your processes, and your AI a single shared platform — so every team has the full picture, and every decision is informed by everything you know.
Most businesses are fragmented across SaaS products that compete for data ownership. eAutomate is the contact data layer: an enterprise-grade record for every person and organisation, shared by common modules instead of copied between them.
Source of Truth
When every part of your business writes to and reads from the same integrated database, remarkable things become possible. There is no synchronisation lag. No conflicting records. No manual data entry bridging two systems that should never have been separate. Every workflow, every customer interaction, every invoice, every task, every event — all recorded once, visible everywhere, instantly.
This is not simply a technical convenience. It is the foundation that makes true automation possible. Automation that spans departments, that reacts to real-time data, and that makes decisions based on the complete picture rather than a partial one.
The contact data layer is the key. Identity, permissions and history live here. Modules — including eFinance, ePayment, eTrade, InstantReach and TicketEBook — authenticate against it rather than inventing their own customer database.
Manage, store and authenticate every contact in one place. Common modules inherit that identity. No second login. No second record. No competing vendor claiming ownership of your data.
Integrated finance sits at the heart of eAutomate. eFinance is a best-in-class financial accounting package for the SME market: a complete chart of accounts and Making Tax Digital, replacing Xero, Sage and any standalone SaaS finance product. A digital accountant keeps daily bookkeeping. Optional human accountant oversight provides tax advice and watches the automated ledger — a founding principle of Applied Intelligence. Because it shares the ledger with ePayment and eTrade, payments auto-reconcile when the bank is connected through our open banking services.
Nominals, journals, VAT and period close on the same data layer as contacts and invoices.
Digital VAT records and submissions without a bridging file or a second accounts product.
Daily bookkeeping is kept, continuously. The books stay current without a month-end scramble.
Optional tax advice and oversight of automated eFinance. Machines keep the books. People stay accountable.
Bank feeds via our open banking services. ePayment and eTrade postings match themselves.
The books live in the platform. No standalone SaaS finance fighting for ownership of the ledger.
Common modules on a shared contact data layer. When applied correctly, eAutomate fully automates a business end to end — from the first authenticated contact to the final invoice.
The common data layer. Every person and organisation stored once, then authenticated into every module — finance, payments, trade, campaigns, tickets and more.
Core financial accounting for SMEs. Full chart of accounts, MTD, a digital accountant for daily bookkeeping, and optional human accountant oversight for tax advice. Auto-reconciles with ePayment, eTrade and open banking. Replaces Xero and Sage.
A fully managed, dynamic public-facing website that is directly connected to your live business data — content, services, pricing, and availability always in sync, no CMS required.
A branded self-service portal giving your customers real-time visibility of their account, cases, orders, invoices, and communications — reducing inbound queries and increasing satisfaction.
A visual, no-code workflow designer for building, testing, and deploying automated business processes of any complexity — from simple approvals to multi-stage, multi-department orchestration.
Autonomous agents that onboard customers, triage cases, draft communications and chase work — always against the live source of truth, with human approval wherever it matters.
Continuous Robotic Process Automation at the core of the platform. Workflows, agents and modules run without pausing, against the live contact data layer, with a full audit of every step.
A comprehensive API and an MCP server, combined into a secure framework for any modern, AI-ready business. Agents, tools and partner systems call eAutomate without bypassing the security model.
Integrate any commercially available or open-source LLM. Distribute access by function so drafting, extraction, classification and reasoning each use the model — and the tokens — that fit the job.
Intelligent task assignment, prioritisation, and tracking for every member of your team — automatically generated by workflows, escalated by AI, and resolved with a full audit trail.
A native mobile experience for your team and your customers — full access to tasks, cases, approvals, and data on any device, enabling your business to operate without being tied to a desk.
End-to-end event creation, registration, attendance tracking, and post-event follow-up — all connected to your customer records and automated workflow engine.
Automated subscription lifecycles from sign-up to renewal to cancellation — with intelligent retention triggers, dunning workflows, and real-time MRR reporting built in.
Fully automated invoice generation, delivery, payment collection, reconciliation, and chasing — integrated directly with your customer records, contracts, and subscription data.
The days of disconnected SaaS products competing for data ownership are over. eAutomate is the culmination of years of expertise, distilled into a single enterprise-grade system: one database, one security model, one application layer, one automation engine, one interface.
The sensitive customer data that is unique and critical to your organisation lives in one enterprise database. Written once, trusted everywhere — no competing vendors holding fragments of the record.
Identity, roles and permissions defined once and enforced across every module, portal, agent and API. No credential sprawl. No gaps where different tools apply different rules.
Every capability — portals, billing, mobile, CRM — runs on one stack. No API glue, no middleware tax, no version mismatch. Every feature is a first-class citizen of the same platform.
Continuous Robotic Process Automation sits at the core. Workflows, agents and modules share one engine, on the same data and the same rules, running continuously rather than in overnight batches.
Your team learns one environment. Your customers experience one portal. Billing, cases, agents and events share the same design language, navigation and contextual data.
When your data, security, application layer, automation engine and interface are one, the complexity of Salesforce, Dynamics and a dozen competing SaaS tools simply disappears. What replaces them is something most organisations have never had: a single source of truth, AI agents that can actually be trusted to act on it, and software tailored to the use case rather than forced into a generic framework.
Applied Intelligence is the principle at the heart of eAutomate. It goes beyond software: it is the combination of the right technology, the right human capability, and the right expert partnership — all delivered as a single Solution as a Service — that creates automation which is genuinely fit for purpose in your organisation.
Your people bring things no machine can replicate: relationships, empathy, creativity, ethical judgement, and deep contextual knowledge of your business and your customers.
eAutomate brings scale, speed, and intelligence that no human team alone can match: processing thousands of interactions simultaneously, learning continuously, and never making a tired mistake.
A business that moves with the speed and precision of automation while retaining the humanity, wisdom, and trustworthiness that your customers, employees, and stakeholders depend on.
eAutomate is designed around a clear, deliberate division of labour — giving every task to the intelligence best suited to handle it.
Book a discovery meeting and start a free 14-day trial. We configure the platform at no risk and no cost. Transparent pricing is discussed before you move forward.