We believe you should always know what data is collected about you and why. This policy explains exactly which cookies eAutomate uses, what they do, and how you can manage or withdraw your consent at any time.
Last updated: 28 February 2026 | Etellect Ltd, registered in Scotland
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners.
Cookies are not programs and cannot carry viruses or malware. They are simply data files. Some cookies are deleted when you close your browser (session cookies); others remain on your device for a defined period or until you delete them (persistent cookies).
Similar technologies — such as web beacons, pixels, and local storage — work in a comparable way and are covered by this policy.
Etellect Ltd operates the eAutomate website (eautomate.etellect.com and associated domains) as a marketing and product information site. We use cookies for the following purposes:
We do not sell your data to third parties. We do not use cookies to build profiles for advertising by other companies.
We group our cookies into four categories. The table below details each category, the specific cookies used, their purpose, and how long they last.
These cookies are essential for the website to function. They cannot be switched off because the site would not work without them. They do not store any personally identifiable information.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
ea_consent | eAutomate | Stores your cookie consent preferences so the banner does not re-appear on every visit. | 12 months |
ea_consent_ts | eAutomate | Records the timestamp of your consent decision for compliance audit purposes. | 12 months |
XSRF-TOKEN | eAutomate | Provides cross-site request forgery protection for form submissions. | Session |
ea_session | eAutomate | Maintains your session state while navigating between pages. | Session |
These cookies help us understand how visitors interact with our website — which pages are most visited, how long people spend on each page, and where they navigate from. All data is aggregated and anonymised. Disabling these cookies will not affect your use of the site.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier. | 2 years |
_ga_* | Google Analytics | Used to persist session state for Google Analytics 4. | 2 years |
_gid | Google Analytics | Distinguishes users for aggregate reporting (resets every 24 hours). | 24 hours |
_gat | Google Analytics | Used to throttle request rate to Google Analytics servers. | 1 minute |
ea_perf | eAutomate | Internal page performance timing data to identify slow-loading pages. | 30 days |
Functional cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have embedded on our pages. If you disable them, some features may not work as intended.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
ea_form_* | eAutomate | Remembers partially completed form data to improve the contact experience. | 7 days |
ea_ref | eAutomate | Records the referring page or campaign source for personalising your first visit. | 30 days |
intercom-* | Intercom (if enabled) | Powers the live chat widget and remembers conversation history for continuity. | 9 months |
hubspotutk | HubSpot (if enabled) | Tracks a visitor's identity for deduplication in HubSpot CRM contact records. | 13 months |
Marketing cookies track your visits across websites and are used to display advertising that is relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of our campaigns. We use these only with your explicit consent.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_fbp | Meta (Facebook) | Used by Facebook to deliver, measure, and improve the relevance of advertisements. | 3 months |
_gcl_au | Google Ads | Used by Google AdSense to experiment with advertisement efficiency across websites. | 3 months |
li_fat_id | LinkedIn member indirect identifier for conversion tracking and retargeting. | 30 days | |
AnalyticsSyncHistory | Used to store information about the time a sync with the lms_analytics cookie took place. | 30 days | |
UserMatchHistory | LinkedIn Ads ID syncing for audience matching and retargeting. | 30 days |
Some cookies on our site are placed by third-party services that appear on our pages. We do not control these cookies and they are governed by the privacy policies of the respective third parties. Key third parties include:
Where we use third-party services that set cookies requiring consent, those cookies are only loaded after you have given your consent through our cookie banner.
Cookies are stored for the shortest period necessary for their purpose:
After the expiry date, cookies are automatically deleted by your browser or our servers. You may delete cookies at any time through your browser settings — see Section 6 for guidance.
The easiest way to manage your preferences. Click the button below to reopen the consent banner and change which categories of cookies you accept.
You can block or delete all cookies through your browser settings. Note that this may affect how the site works. Links to browser-specific instructions:
You can opt out of specific third-party data collection using the following tools:
Withdrawing your consent does not affect the lawfulness of any processing carried out before you withdrew consent. Strictly necessary cookies cannot be disabled as the website would not function without them.
We process personal data collected via cookies in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
Consent is obtained through our cookie banner before any non-essential cookies are set. Consent records (timestamp, categories accepted, user agent) are stored for audit purposes in line with ICO guidance.
Under UK GDPR, you have the following rights regarding personal data processed through cookies:
Request a copy of the personal data we hold about you, including data collected via cookies.
Request correction of inaccurate personal data associated with your cookie identifiers.
Request deletion of your personal data. Deleting cookies is the simplest way to exercise this right.
Object to processing based on legitimate interests. All non-essential cookies require explicit consent.
Request personal data in a structured, machine-readable format where technically feasible.
Withdraw cookie consent at any time using the Update Preferences button on this page or the banner.
To exercise any of these rights, contact our Data Protection Officer (see Section 9). You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time.
If you have any questions about this Cookie Policy, wish to exercise your data rights, or want to raise a concern, please contact:
We aim to respond to all data subject requests within 30 days in accordance with UK GDPR Article 12.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will:
We encourage you to review this policy periodically. Continued use of our website after changes are published constitutes acceptance of the updated policy, except where re-consent is legally required.
Version history: v1.0 — 28 February 2026 (initial publication)
Our team is happy to answer any questions about how we handle your data, cookies, or privacy more broadly.